eZ Cash Merchant App: A Guide for Merchants
If you are a merchant in Sri Lanka who wants to accept mobile payments from your customers, you might want to consider using the eZ Cash Merchant App. This app is designed to provide faster, more reliable and superior customer service for merchants who use the eZ Cash mobile money and payment service. In this article, we will explain what eZ Cash is, how the eZ Cash Merchant App works, what are its benefits and features, and how to get started with it.
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What is eZ Cash?
eZ Cash is Sri Lanka's first and largest mobile money and payment service, approved by the Central Bank of Sri Lanka. It allows users to send and receive money, pay bills, buy goods and services, top up mobile phones, donate to charities and more using their mobile phones. eZ Cash works with any mobile network and any mobile phone. Users can register for a free eZ Cash account at any eZ Cash retailer or Dialog Customer Care Center.
How does eZ Cash work?
eZ Cash works as a virtual wallet that is linked to a user's mobile number. Users can load money into their eZ Cash wallet from any eZ Cash retailer or bank account. They can then use their eZ Cash wallet to make transactions by dialing #111# from their mobile phone or using the eZ Cash app. Users can also scan QR codes at merchant outlets to pay with eZ Cash.
What are the benefits of using eZ Cash?
eZ Cash offers many benefits for users, such as:
Convenience: Users can make payments anytime, anywhere with their mobile phone.
Security: Users do not need to carry cash or cards, and transactions are protected by a PIN code.
Affordability: Users do not need to pay any service charges or transaction fees for using eZ Cash.
Accessibility: Users can access a wide network of over 20,000 merchants and 16,000 retailers across Sri Lanka who accept eZ Cash.
Variety: Users can use eZ Cash for a range of purposes, such as paying bills, buying goods and services, sending and receiving money, topping up mobile phones, donating to charities and more.
What is the eZ Cash Merchant App?
The eZ Cash Merchant App is a mobile app that is designed for merchants who use the eZ Cash service. It facilitates faster, accurate and more reliable service providing for customers who pay with eZ Cash. The app is available for Android devices and can be downloaded from the Google Play Store.
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How does the eZ Cash Merchant App work?
The eZ Cash Merchant App works as follows:
The merchant registers for an eZ Cash retailer wallet at any Dialog Customer Care Center or authorized retailer.
The merchant downloads the eZ Cash Merchant App from the Google Play Store and logs in with their retailer wallet credentials.
The merchant displays their dynamic QR code on their smartphone or prints it out and places it at their outlet.
The customer scans the QR code with their eZ Cash app or dials #111# from their mobile phone and enters the merchant's mobile number.
The customer enters the amount they want to pay and confirms the transaction with their PIN code.
The merchant receives an instant notification on their app and an SMS confirmation of the transaction.
The merchant can view their transaction history, balance and other details on their app.
What are the benefits of using the eZ Cash Merchant App?
The eZ Cash Merchant App offers many benefits for merchants, such as:
Efficiency: Merchants can process transactions faster and easier with QR codes.
Accuracy: Merchants can avoid errors and disputes with customers by verifying the transaction details on their app.Reliability: Merchants can receive instant confirmation and notification of transactions on their app and SMS.
Visibility: Merchants can track their sales, revenue and performance on their app.
Loyalty: Merchants can attract and retain more customers by offering them a convenient and secure payment option.
How to get started with the eZ Cash Merchant App?
If you are interested in using the eZ Cash Merchant App for your business, here are the steps you need to follow:
Register for an eZ Cash retailer wallet at any Dialog Customer Care Center or authorized retailer. You will need to provide your business name, address, contact number and a copy of your NIC.
Download the eZ Cash Merchant App from the Google Play Store and log in with your retailer wallet credentials.
Generate your dynamic QR code on your app and display it on your smartphone or print it out and place it at your outlet.
Start accepting payments from customers who scan your QR code with their eZ Cash app or dial #111# from their mobile phone.
Check your transaction history, balance and other details on your app.
Conclusion
The eZ Cash Merchant App is a great way for merchants in Sri Lanka to accept mobile payments from their customers. It offers faster, more reliable and superior customer service for merchants who use the eZ Cash mobile money and payment service. It also provides many benefits for merchants, such as efficiency, accuracy, reliability, visibility and loyalty. If you want to join the eZ Cash network and grow your business, download the eZ Cash Merchant App today and start accepting payments with ease.
FAQs
Q: What are the requirements for using the eZ Cash Merchant App?
A: You need to have an Android device, an eZ Cash retailer wallet, and an internet connection to use the eZ Cash Merchant App.
Q: How much does it cost to use the eZ Cash Merchant App?
A: The eZ Cash Merchant App is free to download and use. There are no service charges or transaction fees for using the app.
Q: How can I contact the eZ Cash customer support?
A: You can contact the eZ Cash customer support by calling 7111 from any network or 0777678678 from any landline. You can also email them at support@ezcash.lk or visit their website at www.ezcash.lk.
Q: How can I withdraw money from my eZ Cash retailer wallet?
A: You can withdraw money from your eZ Cash retailer wallet by visiting any Dialog Customer Care Center or authorized retailer. You will need to provide your mobile number and NIC to withdraw money.
Q: How can I update my business details on the eZ Cash Merchant App?
A: You can update your business details on the eZ Cash Merchant App by logging in to your app and tapping on the profile icon. You can then edit your business name, address, contact number and other details. 44f88ac181
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